*Data sourced on 03/06/2021 from directenergy.com Electricity Facts Label (EFL) and Terms of Service.
Earn $100 (10,000 points) in bill credits for you and your referral. That's twice as much as Direct Energy!
No Early Termination Fee, if you leave us within the first 90 days. With Direct Energy, you don't have an opportunity to try them out without a penalty.
We offer only 100% renewable energy and Direct Energy does not.
Get up to $150 in bill credits to cover your old energy provider's Early Termination Fee (ETF).
Every customer, new or renewing, gets access to the same great electricity rates.
Call, email, text, or chat with our Texas-based support any day of the week.
To learn more about Direct Energy’s electricity rates and plans, visit the Direct Energy website.
If you need to contact Direct Energy’s customer service team you can reach them at 1-877-866-6601.
If you need to pay your Direct Energy bill, you can pay online through their website.
Interested in learning more about what Texans think of Direct Energy’s electricity plans and rates? Visit review websites to see what current and past customers have to say.
If you experience a power outage, first and foremost, remain calm. It’s all going to be okay. If you get your electricity from Direct Energy, you will not want to reach out to them. Instead, contact your Transmission and Distribution Service Provider (TDSP). Click here to find your TDSP.