Rhythm vs. Direct Energy

See why so many Texans are switching from Direct Energy to Rhythm. With our electricity plans, you never have to worry about unexpected charges and hidden fees. Best of all, our plans are 100% renewable and come from sources like wind and solar. Enter your zip code below to see our green energy plans near you.

Why choose Rhythm over Direct Energy? No hidden fees ever.

It is one of the commitments we make to Texans, because we hate those unexpected fees as much as you do. Direct Energy, on the other hand, directly hits you with a list of fees as big as Texas. These fees are often hard to spot, but quick to add up on your energy bill. See how Rhythm compares below.

Rhythm
Direct Energy*
Late Payment Penalty
5%
5%
Insufficient Funds Fee
Your Bank Charge
$25
Collection Recovery Fee
NOPE
$29.95
Payment Assist Fee
NOPE
$4.95
Serial Payment Fee
NOPE
$3.95
How do all these fees add up?
No Hidden Fees
Sum of possible fees = $64 ūüėĪ

*Data sourced on 03/06/2021 from directenergy.com Electricity Facts Label (EFL) and Terms of Service.

Top reasons to choose Rhythm over Direct Energy.

We have reimagined what an electricity company should look like, and we plan to keep disrupting the industry.

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Get Rewarded

Earn $100 (10,000 points) in bill credits for you and your referral. That's twice as much as Direct Energy!

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90-Day Easy Energy Promise

No Early Termination Fee, if you leave us within the first 90 days. With Direct Energy, you don't have an opportunity to try them out without a penalty.

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100% Renewable Energy

We offer only 100% renewable energy and Direct Energy does not.

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Cover Your Old Provider's Termination Fee

Get up to $150 in bill credits to cover your old energy provider's Early Termination Fee (ETF).

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Fair-for-All Pricing

Every customer, new or renewing, gets access to the same great electricity rates.

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Here to help 7 days a week

Call, email, text, or chat with our Texas-based support any day of the week.

Direct Energy Information & FAQ

If you’re a Direct Energy customer and you have questions, visit our FAQ below.

To learn more about Direct Energy’s electricity rates and plans, visit the Direct Energy website.

If you need to contact Direct Energy’s customer service team you can reach them at 1-877-866-6601.

If you need to pay your Direct Energy bill, you can pay online through their website.

Interested in learning more about what Texans think of Direct Energy’s electricity plans and rates? Visit review websites to see what current and past customers have to say.

If you experience a power outage, first and foremost, remain calm. It’s all going to be okay. If you get your electricity from Direct Energy, you will not want to reach out to them. Instead, contact your Transmission and Distribution Service Provider (TDSP). Click here to find your TDSP.

We’re building something pretty special. But don’t take our word for it.

Our customers
are loving our tune.

See how easy it is to save with our 100% renewable energy plans

As Seen In

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