You can’t put a price on your peace of mind. But we tried anyway. For dollars a month, you can protect your appliances from unexpected power surges, your HVAC system from breaking when you need it most, or your plumbing from going kaput at the worst time.*
Once you’ve signed up for an electricity plan with Rhythm (or if you already are), choose a protection plan to add on that best fits your needs.
Peace of mind is a beautiful thing. Protect your appliances and electronics from expensive repairs and replacements caused by power surges, up to $2,000.
($5.99/month)
For when electricity has a mind of its own. Protect your appliances and electronics from expensive repairs and replacements caused by power surges, up to $5,000.
($8.99/month)
Don’t flush your money down the toilet with costly repairs. From your faucets and toilets to piping and tubs, get year-round plumbing peace of mind, up to $1,000/year. And we’ll throw in our Surge Protection Plan, too, which covers up to $2,000 in surge damages.
($19.99/month)
Texas weather is nuts, and we all know how important a functioning HVAC is. Get year-round protection of your oh-so-important AC and heating system, up to $1,000/year. And we’ll throw in our Surge Protection Plan, too, which covers up to $2,000 in surge damages.
($24.99/month)
Covered electronic items are generally limited to items that can be plugged into an electrical outlet inside the home which are damaged by an electrical surge. However, exclusions apply. See terms and conditions for details.
Report the claim within 30 days of the electrical power surge event that damaged a covered electronic item by emailing support@gotrhythm.com or calling 1-888-7RHYTHM.
Complete and submit a claim form and required documentation in My Account within 60 days after the electric power surge event was reported. (Required documentation listed in FAQ.)
Get paid.*
Customers must complete a claim form and provide the following documentation within 60 days after the electric power surge event was reported to Rhythm:
An invoice or other documentation from a qualified technician licensed by the State of Texas on that technician’s letterhead (which contains the technician’s license number and all applicable contact information) and:
Identifies the damaged electronic item by make, model and serial number,
Includes a statement that the damage to the item was caused by an electrical power surge event and the date of that event, and
Describes either the repair services performed and their cost, or the reason the item is not repairable.
You must be on the Rhythm Surge Protection or Rhythm Surge Protection Plus plan for 30 days before submitting a claim.
You can enroll in Rhythm’s surge protection plan only if you sign up for an electricity plan with us.
Call us at 1-888-7RHYTHM to cancel your surge protection plan.
We’re excited to announce that we’re partnering with Cinch to provide plumbing coverage and help make your plumbing-related claim process seamless. Contact Cinch at 844-275-4433 with any claims, questions, or concerns.
IMPORTANT: If you have a surge-related claim, complete the claim form (located in My Account) or contact Rhythm at 1-888-7RHYTHM.
The covered items are the following:
Water heater
Plumbing stoppages
Garbage disposals
Faucets
Toilets
Interior water lines
Interior gas lines
Interior waste lines
Tub and shower valves
Shower heads and arms
Expansion tanks
Hot water dispensers
Sump pump
Whirlpools
You’ll also get all the following:
180-day workmanship guarantee
Unknown pre-existing condition coverage
Rust and corrosion coverage
Water heater sediment coverage
24/7 customer support
Emergency locksmith reimbursement
$25 credit toward new fridge or AC filter
New appliance discounts with exclusive savings on brand-name appliances
You must be on the Rhythm Plumbing and Surge Protection Plan for 30 days before submitting a claim.
Please contact Cinch at 844-275-4433.
You can enroll in Rhythm’s protection plan only if you sign up for an electricity plan with Rhythm.
Call Rhythm at 1-888-7RHYTHM to cancel your protection plan.
Once you enroll, log into My Account and see the terms and conditions. Or you can simply click here.
We’re excited to announce that we’re partnering with Cinch to provide HVAC coverage and help make your HVAC-related claim process seamless. Contact Cinch at 844-275-4433 with any claims, questions, or concerns.
IMPORTANT: If you have a surge-related claim, complete the claim form (located in My Account) or contact Rhythm at 1-888-7RHYTHM.
The covered items are the following:
HEATING SYSTEM
Blower fan motor
Burner
Fan blades
Thermostat
Heat exchanger
Heating element
Ignitor and pilot assembly
Internal wiring
A/C SYSTEM
Air handler
Blower fan motor
Capacitor
Compressor
Condenser fan motor
Condenser & evaporator coil
Fan blades
Internal system controls
Internal wiring
Refrigerant thermostat
You’ll also get all the following:
180-day workmanship guarantee
Unknown pre-existing condition coverage
Rust and corrosion coverage
Up to $500 in Surge Reimbursement for appliances, electronics, and systems that have been damaged by a surge event
$25 credit toward new fridge or AC filter
Discounts on appliance purchases
Emergency lodging reimbursement up to $1,200, one claim per year
You must be on the Rhythm HVAC and Surge Protection Plan for 30 days before submitting a claim.
Please contact Cinch at 844-275-4433.
You can enroll in Rhythm’s protection plan only if you sign up for an electricity plan with Rhythm.
Call Rhythm at 1-888-7RHYTHM to cancel your protection plan.
Once you enroll, log into My Account and see the terms and conditions. Or you can simply click here.
* Limitations apply.
Rhythm Surge and Surge Protection Plus terms and conditions.
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