Question 1

Do I have to cancel utilities myself or will the landlord handle it?

Accepted Answer

It depends. If you're renting, some landlords manage water or trash services. Always ask what's included in your lease and which utilities you're responsible for.

Question 2

Can I transfer utilities to someone else in my household?

Accepted Answer

Yes, most providers allow this, but you may need to submit proof of residency or ID. It's best to call and confirm the process with each utility.

Question 3

What if I’m moving into a new-build home?

Accepted Answer

You may need to arrange all services from scratch. Some developments have preferred providers, but you should still shop around where choice is allowed.

Question 4

Do I need to be home when utilities are turned on?

Accepted Answer

For services like gas or internet, you may need to be present for a technician visit. Electricity and water may not require anyone on-site.

Question 5

Can I schedule two active utility accounts if I’m between homes?

Accepted Answer

Yes, many people need overlapping service at both old and new addresses. Just make sure you clarify this when setting up or transferring accounts.

Question 6

Power to Choose

Accepted Answer

<ul><li><a href="/power-to-choose">About Texas Power to Choose</a></li><li><a href="/power-to-choose/what-is-it">What is Power to Choose in Texas?</a></li><li><a href="/power-to-choose/how-to-choose">How to use Your Power to Choose Wisely</a></li><li><a href="/power-to-choose/common-mistakes">Common Mistakes Texans Make When Choosing an Electricity Provider</a></li><li><a href="/power-to-choose/powertochoose-org">Power to Choose vs PowerToChoose.org</a></li><li><a href="/power-to-choose/compare-electricity-plans">Comparing Texas Electricity Plans: Fixed vs Variable vs Time-of-Use</a></li><li><a href="/power-to-choose/understanding-texas-electricity-bill">Understanding Your Electricity Bill in a Deregulated Market</a></li><li><a href="/power-to-choose/faqs">FAQs About Power to Choose in Texas</a></li></ul>

Question 7

Electricity 101

Accepted Answer

<ul><li><a href="/electricity-101">Electricity 101 - Become an Electricity Expert</a></li><li><a href="/electricity-101/how-does-electricity-get-to-my-home">How Electricity Gets to Your Home: From Generator to Wall Socket</a></li><li><a href="https://www.gotrhythm.com/blog/how-to-prepare-for-a-power-outage-in-texas">How to Prepare for a Power Outage</a></li><li><a href="/electricity-101/demand-response-programs-explained">Demand Response Programs Explained</a></li><li><a href="https://www.gotrhythm.com/blog/electricity-pricing-in-texas-long-term-vs-short-term-contracts-and-future">Short Term vs Long Term Contracts</a></li><li><a href="/electricity-101/whats-a-kilowatt-hour">What’s a Kilowatt-Hour? Understanding the Unit That Powers Your Bill</a></li></ul>

Question 8

Smart Tech

Accepted Answer

<ul><li><a href="/smart-tech/">Smart Technology and Electricity Service</a></li><li><a href="/smart-tech/how-smart-meters-work">How Smart Meters Work in Texas and What They Track</a></li><li><a href="/smart-tech/best-ways-monitor-energy-use">Best Ways to Monitor Your Energy Use Without Guessing</a></li><li><a href="/smart-tech/smart-plugs-vs-smart-circuits">Smart Circuits vs Smart Plugs</a></li><li><a href="/smart-tech/choosing-right-energy-plan-smart-home">Energy Plans that Fit a Smart Home</a></li><li><a href="/smart-tech/what-are-virtual-power-plants">What are Virtual Power Plants</a></li></ul>

Question 9

Weather

Accepted Answer

How Texas Weather Affects Your Electricity
Hurricane Prep for Texas Homes: Protecting Your Power and Safety
Winter Storm Prep

Question 10

Your Electricity

Accepted Answer

<ul><li><a href="/your-electricity">Understanding Your Rhythm Bill & Documents</a></li><li><a href="/your-electricity/how-read-electricity-facts-label-efl">How to Read Your Texas Electricity Facts Label (EFL)</a></li><li><a href="/blog/fixed-rate-electricity-plans-in-texas-for-predictable-bills">Why a Fixed-Rate Plan Is Always a Wise Move</a></li><li><a href="https://www.gotrhythm.com/blog/how-to-calculate-your-true-energy-rate">What Is an Average kWh Rate and How is it Calculated?</a></li><li><a href="/your-electricity/tdsp-overview">The TDSPs in Texas & How They Affect You</a></li></ul>

Question 11

Moving and Your Electricity Service

Accepted Answer

<ul><li><a href="/moving">Moving and Your Electricity Service</a></li><li><a href="/moving/avoid-power-gaps-moving">How to Avoid Power Gaps When Moving: Steps for a Smooth Transition</a></li><li><a href="/blog/moving-utilities-checklist">Moving Utilities: A Definite Guide and a Checklist</a></li><li><a href="/blog/quintessential-moving-to-texas-checklist">Moving to Texas Checklist: A Step-by-Step Guide</a></li></ul>

Question 12

Energy Efficiency

Accepted Answer

How to Do Your Own Room-by-Room Home Energy Audit
Curtains, Rugs & Furniture That Cut Heating Costs
What Uses the Most Electricity at Home

Question 13

Green Energy

Accepted Answer

What Are RECs & Why They Matter
How 100% Renewable Energy Actually Works
Can Your Electric Plan Go Green?

Question 14

Small Business

Accepted Answer

<ul><li><a href="/business/what-is-a-small-business">What is a "Small Business"?</a></li><li><a href="/business/how-to-choose-right-plan">Choose the Right Business Electricity Plan</a></li><li><a href="/business/how-business-electricity-differs-home">Business Electricity Differs from Your Home Electricity</a></li><li><a href="/business/automating-smart-thermostats-business">Automate Your Business Thermostat the Right Way</a></li><li><a href="/business/how-read-business-electricity-bill">How to Read a Business Electricity Bill</a></li><li><a href="/business/demand-charges-affect-small-business">Demand Charges: What They Are & What They Cost You</a></li><li><a href="/business/how-switch-business-electricity">How to Switch Your Business Electricity Provider</a></li><li><a href="/business/business-owners-procurement-checklist">The Business Owner's Electricity Procurement Checklist</a></li><li><a href="/business/best-time-signup-business-electricity">Best Time to Shop Business Electricity in Texas</a></li><li><a href="/business/how-to-read-business-efl">How to Read a Business Electricity EFL in Texas</a></li></ul>

Beyond Electricity: a Checklist for Moving Other Utilities and Home Services

FAQs for Transferring Utilities and Home Services When You Move

More Texas Electricity Information

Company Info

Good to Know

Service Areas

Residential Electricity

Business Electricity

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